EMERALD'S HATS and FRILLS

Shipping & Returns

SHIPPING and DELIVERY

Unless specified otherwise we ship  priority U.S. Postal Service. We try to keep all merchandise in stock and will ship the next business day (if payment method is either charge card, money order or cash). Personal checks will be held until they clear the bank (7 to 10 days). If an item is out of stock, please allow  2-6 weeks for delivery.

UPS does not deliver to P.O. Boxes. Rates for P.O. Boxes, APO, FPO and delivery to Alaska and Hawaii may be higher.

RETURN POLICY

If for any reason you are not satisfied with a product or you need to exchange the item for a different one, please let us know within 15 days. We will give you a return authorization number and upon receipt of the product refund your money (excluding shipping), replace, or exchange the item. All items must be returned in saleable condition. All exchanges are subject to reshipping charges. Please include payment for shipping and handling with your item to be exchanged. Please include a copy of the original invoice with your return and a brief explanation for the refund or exchange.

Sorry we will not accept COD returns.

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